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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Felipe Mujica

August 14, 2025

5  out of  5
rating by Felipe Mujica
"I had one of the best experiences today with Gerardo. He not only and clearly takes his job seriously but I can see how passionate and caring he is. He’s was thorough, very professional and is an asset to the company and agency. I highly recommend Gerardo for what he does and how he takes the time. He is definitely a great asset to the company and agency."
We responded:
"Thank you so much, Felipe! We really appreciate you and your kind words. They mean so much. It’s an honor and a pleasure to serve you. Have a wonderful day!"
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marlena iruegas

August 13, 2025

5  out of  5
rating by marlena iruegas
"Informative and knowledgable conversation with Megan! We had all our questions answered, did not feel pressured at all."
We responded:
"Thank you so much, Marlena! We appreciate you and enjoy serving you and your family. Have a wonderful day! "
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Chris Gallardo

August 13, 2025

5  out of  5
rating by Chris Gallardo
"Was referred to ally. Ally did a great job by giving me a great rate and was on top of everything. I definitely recommend speaking to her regarding an auto quote."
We responded:
"Thank you so much, Chris! I’m so glad we’re able to help you with your auto insurance. We appreciate you! Have a wonderful day!"
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George Hernandez Jr.

August 12, 2025

5  out of  5
rating by George Hernandez Jr.
"Just bought a home and required home insurance - I contacted Bailey Baker / State Farm office and connected with agent Allison Merchant. She's fantastic - highly recommend! She reached me by phone, learned about my situation, went to work/generated complimentary quotes, and followed up via email/voice to walk through the numbers. She's very proactive, professional, friendly, caring, and attentive. Not only did I secure home insurance, Allison will also take care of my car insurance needs. Thank you very much Allison/Bailey Baker/State Farm!"
We responded:
"Thank you so much, George! I’m so glad we’re able to take care of your home and auto insurance. It’s an honor and a pleasure to serve you. Let us know if you ever have any questions- we’re here for you! Have a great day! "
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Gilpatrick Peyton

August 11, 2025

5  out of  5
rating by Gilpatrick Peyton
"I have had only positive interactions with the staff here. Starting with Megan and most recently with Gerardo, the folks really seem to care about me as a person and a customer. They are excellent with explanations and I believe their prices are fair."
We responded:
"Thank you, Gilpatrick! It’s an honor to serve you as our customer. We appreciate you! "
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catana brown

August 8, 2025

5  out of  5
rating by catana brown
"Super patient and helpful; I appreciate the guidance!"
We responded:
"Thank you, Catana! We appreciate you! It’s a pleasure and an honor to serve you. Have a great day!"
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Hakim Osman

August 8, 2025

5  out of  5
rating by Hakim Osman
"Megan at State Farm is absolutely incredible! From the moment I reached out, she was professional, responsive, and genuinely helpful. She took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. It’s rare to find someone who truly cares about their clients the way Megan does. If you’re looking for outstanding service and someone who goes the extra mile, Megan is the one to talk to. Highly recommend!"
We responded:
"Thank you so much, Hakim! I’m so glad we are able to help you with your insurance. It’s our pleasure to serve you! Have a wonderful day!"
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Brenda Schmidt

August 7, 2025

5  out of  5
rating by Brenda Schmidt
"What a learning experience! Geraldo is extremely knowledgeable and was able to answer and clarify all of my questions. Truly worth the time to review my policy and make changes accordingly! Thank you!"
We responded:
"Thank you so much Brenda! We appreciate you and enjoy serving you and your insurance needs. Have a great day!"
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Elijah Sanchez

August 5, 2025

5  out of  5
rating by Elijah Sanchez
"ali was of great help and assistance quoting me for my car insurance, she need a raise. :)"
We responded:
"Thank you so much, Elijah! I’m so glad we’re able to help you with your car insurance. Let us know if you ever need anything or have any questions. Have a great day!"
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Jared Hebert

August 1, 2025

5  out of  5
rating by Jared Hebert
"Absolutely helpful and polite, answered all my questions perfectly!"
We responded:
"Thank you so much, Jared! I’m so glad we’re able to help you with your insurance needs. We appreciate you! Have a great day!"
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Gina Dietrich

July 31, 2025

5  out of  5
rating by Gina Dietrich
"Gerardo was extremely informative. He took his time and thoroughly explained my policies so that I had a complete understanding of exactly what my coverages included. Also advised me on where I could benefit from a some coverage increases and explained how cost effective it was to increase those policies, which I did. Thank you Gerardo"
We responded:
"Thank you so much, Gina! I’m so glad to know you’re satisfied with our service. It’s an honor and our pleasure to serve you. If you have any questions or need assistance, we’re here to help. Have a great day! "
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Chandler Hager

July 30, 2025

5  out of  5
rating by Chandler Hager
"Alli was so amazing! She was able to work with me and get an amazing policy. I really appreciate her patience and understanding- would recommend to anyone looking for insurance assistance (renter's, home, car) she does it all! Thank you Alli!"
We responded:
"Thank you so much, Chandler! We are delighted to know that you have had such a great experience, and I’m glad we’re able to help you with your Home and Auto insurance needs. If you need anything, please let us know! Have a great day!"
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Andrew Gomez

July 28, 2025

5  out of  5
rating by Andrew Gomez
"Megan and her team at Statefarm have been the epitome of efficient and fast responding throughout all of my business businesses and my personal coverage I highly Recommend her team because of their ability to get things done very quickly for us and actually make transitions to come by my office when Needed"
We responded:
"Thank you, Andrew! It’s an honor and a pleasure to serve you, your family, and your business. We appreciate you so much! Have a wonderful day!"
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Dominique Miles

July 24, 2025

5  out of  5
rating by Dominique Miles
"I just love this agency!"
We responded:
"Thank you, Dominique! We love you too!"
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Claire Andrews

July 18, 2025

5  out of  5
rating by Claire Andrews
"If you're looking for an insurance agent who is responsive, knowledgeable, and truly cares, look no further than Alli. She made switching to State Farm smooth and easy. I couldn't be happier with the service and peace of mind I've received."
We responded:
"Thank you so much, Claire! I’m so glad we were able you with your insurance needs. We appreciate you so much! Have an awesome day!"
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Karina Zamudio

July 10, 2025

5  out of  5
rating by Karina Zamudio
"I’ve been with State Farm for 13 years and they have been amazing. The staff has always been really helpful and patient with all my many questions. Even if I am busy they never rush me or give up, they always follow up with me. Megan has always taken the time to discuss all the details of my account and Gerardo spent a lot of time answering all my questions as well. I can not state how happy I am with Bailey Baker State Farm and I will be referring them to all my family and friends!"
We responded:
"Thank you so much, Karina! It continues to be an honor and a privilege to serve you and your insurance needs. We appreciate you! Have a great day! "
Profile photo of Mauricio Canseco

Mauricio Canseco

July 9, 2025

5  out of  5
rating by Mauricio Canseco
"Great experience doing everything over the phone. Alli was very helpful. Her knowledge made things a lot smoother. I would definitely recommend Alli, Bailey Baker-State Farm Insurance Agent to friends and family."
We responded:
"Thank you so much, Mauricio! I’m so glad we’re able to help with your insurance needs. It’s an honor and a pleasure to serve you. Let us know if you ever have any questions! Have a great day! "
Profile photo of Kristin Dittman

Kristin Dittman

July 9, 2025

5  out of  5
rating by Kristin Dittman
"Megan is great! I’ve been working with her for several years now and she has always been super helpful. She explains everything in a way that I can understand (especially with the different insurance policies). I recommend her and Bailey Baker State Farm"
We responded:
"Thank you so much, Kristin! I’m so glad we were able to help you with your Auto and Renters insurance. Welcome to San Antonio! We’re happy to serve you."
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Walt Birkedahl

July 9, 2025

5  out of  5
rating by Walt Birkedahl
"I'm pleased. The office staff works hard provide excellent service."
We responded:
"Thank you, Walt! We appreciate you so much! It’s an honor and a pleasure to serve you. Have a wonderful day! "
Profile photo of Aram Rahim

Aram Rahim

June 26, 2025

5  out of  5
rating by Aram Rahim
"Bailey Baker and Team are fantastic. They answered all my questions. she handled everything with great professionalism."
We responded:
"Thank you so much, Aram! I’m so glad we’re able to help you with your insurance needs. Let us know if you need anything. Have a great day! "
Profile photo of Katherine Flores

Katherine Flores

June 17, 2025

5  out of  5
rating by Katherine Flores
"Megan has been very helpful with services through State Farm and honestly being a customer for 3yrs I wouldn’t go anywhere else. Thank you again for all your help!"
We responded:
"Thank you so much, Katherine! Thank you for being a loyal Bailey Baker State Farm customer. It’s an honor and a privilege to serve you. "
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Samuel Nova

June 14, 2025

5  out of  5
rating by Samuel Nova
"Very easy going and very kind and willing to help with your needs"
We responded:
"Thank you so much, Samuel! It’s our honor and pleasure to serve you and your insurance needs. Thank you for choosing Bailey Baker State Farm and have a blessed day! "
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serenity Cavazos

June 6, 2025

5  out of  5
rating by serenity Cavazos
"Love the experience with Gerardo Munoz's he explain everything well went step-by-step and showed me everything I need to know about my coverage."
We responded:
"Thank you, Serenity! We appreciate you and are happy to serve you and your insurance needs. If you ever have any questions, don’t hesitate to reach out. Have a great day!"
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rita degelia

June 4, 2025

5  out of  5
rating by rita degelia
"I recently had the pleasure of working with Alli. She recently gave me a quote. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agency representative that puts customers first."
We responded:
"Thank you so much, Rita! I’m so glad we’re able to help you with your insurance needs. It’s an honor and a privilege to serve you. Have a great day!"
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Lindy Livingston

June 2, 2025

5  out of  5
rating by Lindy Livingston
"I love how thorough Megan is!! I always know she's giving me the best rate out there."
We responded:
"Thank you, Lindy! We appreciate you. Have a wonderful day!"