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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Click

Jennifer Click

August 14, 2024

5  out of  5
rating by Jennifer Click
"I have been with State Farm for nearly 20 years, I love Bailey Baker.and her team. I had an issue 15 minutes before the end of the business day and Megan and Gerardo stayed late tominsure that I had exactly what I needed before they left for the day. Customer service like that is hard to find these days.but you don't have to look far with Bailey Barker State Farm! They knock it out of the park!"
We responded:
"Thank you so much, Jennifer!! It is a pleasure to serve you and we appreciate you. Have a wonderful day!"
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Karen Davis

May 6, 2024

5  out of  5
rating by Karen Davis
"I called for quotes on my home and auto and was not only given a much lower rate than I was already paying, Megan Trevino was so helpful and informative. She took her time to explain the rates and the coverage and was super pleasant to work with. I feel very confident in my change to this company."
We responded:
"Thank you, Karen! I’m so glad we were able to help you with your home insurance and auto insurance. We looking forward to serving you for years to come!"
Profile photo of Eliza Lund

Eliza Lund

May 3, 2024

5  out of  5
rating by Eliza Lund
"When my rates went up this year, my local State Farm agent Gerardo reached out right away to schedule a time to meet. Not only did he get the rates lowered back to where they were (saving several hundred dollars!), but he explained things so well, gave me several scenarios and ways to adjust rates, and was so kind to me and my daughter that I feel I am in an even better insured spot than before. I told Gerardo and I'll say it again - people like him who are so good at their jobs are the reason we stay at State Farm!"
We responded:
"Thank you, Eliza! I’m so glad we were able to help you. It’s an honor to serve you! "
Profile photo of Jon Jaggers

Jon Jaggers

March 20, 2024

5  out of  5
rating by Jon Jaggers
"Megan was very personable and responsive. Made great recommendations and saved me about 3k a year on my home and auto insurance."
We responded:
"Thank you, Jon! I’m so glad we were able to help you with your home and auto insurance. Happy to serve you! "
Profile photo of christopher cerna

christopher cerna

February 1, 2024

5  out of  5
rating by christopher cerna
"Just had a very educational chat with them. They breakdown things and make it easier."
We responded:
"Thank you, Chris! We appreciate you. Have a wonderful day!"
Profile photo of lorraine licona

lorraine licona

January 25, 2024

5  out of  5
rating by lorraine licona
"Today January 25, I Lorraine Licona met with Gerardo Munoz. He was very Knowledgeable and patient in explaining my auto and home insurane renewal to me. He explained everything very well to me where I understood it very well. It was a pleasure meeting him and I look forward in talking to him again, if I have any questions. Because of his knowledge and experience with State Farm, I have decided to stay with State Farm Insurance and not cancel. I highly will recommend my family and friends to talk to him. If they have any questions regarding State Farm Insurance. Thank you. Lorraine Licona"
We responded:
"Thank you so much, Lorraine! I’m so glad we’re able to help you with your home and auto insurance. Gerardo sure is awesome. Have a great day! "
Profile photo of mgp13

mgp13

December 22, 2023

5  out of  5
rating by mgp13
"The whole experience was wonderful. Candace was incredibly helpful and explained everything for both the new home and auto. Not only were the policies better but they were also less money. I recommend giving them a call."
We responded:
"Thank you so much! I’m so glad we were able to help you with your auto and home insurance. We appreciate the positive feedback and look forward to serving you! "
Profile photo of Chris Martin

Chris Martin

December 12, 2023

1  out of  5
rating by Chris Martin
"I went online and saw that they were hiring for a receptionist, and when I called to find out, they said I have to pass some test just to be a receptionist and then I told them that I have lots of years of customer service experience and that I’m bilingual and she kept saying something about passing a test. When I told her that I’m not a good test taker, she right away. Says “ Yeah you wouldn’t be a good fit here” and people like Bailey are the reason why my parents left State Farm. Also a lot of their insurance plans like to Screw people over. So this place and especially Bailey NO BUENO. So if you’re looking for insurance or an opportunity this is definitely not the place. Because Bailey is a coward you customers deserve to be helped not screwed over"
We responded:
"Many of our customers are our neighbors, friends, and family. Because of this, we hold ourselves to the highest standard at Bailey Baker State Farm. We listen to our customers and work to put them in the best situation for their financial needs. State licensing is required for all full-time employees. Beyond which, we continually try to do better and learn more by engaging in continuing education (where further tests are required). There are some insurance companies that require less of their employers and employees. Our family, friends, and neighbors deserve more. "
Profile photo of Angelita Pacheco

Angelita Pacheco

November 20, 2023

5  out of  5
rating by Angelita Pacheco
"CC gave us a great experience and she was so helpful when explaining all of the information of the insurance."
We responded:
"Thank you, Angelita! I’m so glad we were able to help you with your insurance! Have a great day!"
Profile photo of Ana Stecklein

Ana Stecklein

November 8, 2023

5  out of  5
rating by Ana Stecklein
"Adam was great and super helpful! Very easy experience along with good explanations prior to arriving so I could better understand what I needed"
We responded:
"Thank you, Ana! I’m so glad we were able to help you. Have a wonderful day! "
Profile photo of Samantha Lara

Samantha Lara

October 23, 2023

5  out of  5
rating by Samantha Lara
"If you need insurance come here & asked for CC she saved me money on my auto insurance and took the time to explain every detail of my policy. thank you for your time CC!"
We responded:
"Thank you, Samantha! I’m so glad we were able to help you with your auto insurance! We appreciate your business. Have a great day!"
Profile photo of Ron Jones

Ron Jones

October 13, 2023

5  out of  5
rating by Ron Jones
"CC was knowledgeable and went over everything."
We responded:
"Thank you, Ron! Have a wonderful day! "
Profile photo of Sarai Arreaga

Sarai Arreaga

October 9, 2023

5  out of  5
rating by Sarai Arreaga
"Megan helped my mom and I for our insurance policy’s and she gave us amazing service! Highly recommend her helping anyone with their insurance needs."
We responded:
"Thank you so much, Sarai! I’m so glad we’re able to help you and your mom with your insurance. We appreciate you! "
Profile photo of Joseph Cardenas

Joseph Cardenas

October 6, 2023

5  out of  5
rating by Joseph Cardenas
"Great professional experience with CC"
We responded:
"Thank you, Joseph! We appreciate you! "
Profile photo of Kristin Dittman

Kristin Dittman

October 6, 2023

5  out of  5
rating by Kristin Dittman
"Megan is great! I’ve been working with her for 3 years now and she has always been super helpful. She explains everything in a way that I can understand (especially with the different insurance policies). I recommend her and Bailey Baker State Farm"
We responded:
"Thank you so much, Kristin! I’m so glad we were able to help you with your Auto and Renters insurance. Welcome to San Antonio! We’re happy to serve you."
Profile photo of JOSEPH ELLIS

JOSEPH ELLIS

October 5, 2023

5  out of  5
rating by JOSEPH ELLIS
"Great experience switching to this insurance company. I worked specifically with Adam Huerta, and his attentive assistance in everything needed to set up my account, was a refreshing departure from the experience I had at my old insurance company (note as well that my old insurance company was supposed to be a "premium" company). State Farm, and this location specifically, showed immediately why they are considered a top tier insurance provider, and the direct customer attentiveness was something you don't see a lot of these days. Kudos to State Farm (at least on the sign-up process. Will update on claim experience if I ever have to file one.)! 😀"
We responded:
"Thank you, Joseph! I’m so glad we were able to help you with your insurance. We appreciate your business and look forward to serving you for years to come!"
Profile photo of John Huerta

John Huerta

October 3, 2023

5  out of  5
rating by John Huerta
"Adam was super excited to help me. He treated me like family!!!"
We responded:
"Thank you, John! I’m so glad Adam was able to help you with your insurance. It’s an honor to serve you!"
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David Finley

September 26, 2023

5  out of  5
rating by David Finley
"I worked with Megan Trevino and was great. She worked with me to figure out what I needed and didn’t need. She suggested how I could come back at a different time and save even more money. Thank you for all your help."
We responded:
"Thank you, David! I’m glad Megan was able to help you with your insurance. Have a great day!"
Profile photo of Jacqueline Goyco

Jacqueline Goyco

September 5, 2023

5  out of  5
rating by Jacqueline Goyco
"super helpful and kind! Adam has done a wonderful job of explaining everything simply for me, especially considering it is my first time having my own auto insurance."
We responded:
"Thank you, Jacqueline! I’m so glad we were able to help you with your auto insurance. It’s an honor to serve you. Have an awesome day!"
Profile photo of Nikki Beavers

Nikki Beavers

September 2, 2023

5  out of  5
rating by Nikki Beavers
"Candace "CC" and Bailey have both been great and very responsive in helping my husband and I bundle our home + auto insurance after our move to Texas from out of State. They were able to get us great coverage at a competitive rate."
We responded:
"Thank you, Nikki! I’m so glad we were able to help you and Eli with your home and auto insurance. We look forward to serving you for years to come. Have a great day!"
Profile photo of Michael Huerta

Michael Huerta

September 1, 2023

5  out of  5
rating by Michael Huerta
"Adam is the guy to talk to. Very helpful and knowledgeable. 10/10"
We responded:
"Thank you, Michael! We appreciate you! "
Profile photo of Jonathan Luna

Jonathan Luna

September 1, 2023

5  out of  5
rating by Jonathan Luna
"Ms Megan was awesome helping me switch from GEICO’s skyrocketing charges on auto insurance. I even changed over the rental insurance. Better rates and friendly service."
We responded:
"Thank you, Jonathan! I’m so glad we were able to help you with your Auto insurance. Looking forward to serving you for years to come! Have a great day!"
Profile photo of Brianna Alva

Brianna Alva

September 1, 2023

5  out of  5
rating by Brianna Alva
"Adam was extremely helpful in setting up our new homeowners insurance and he was very knowledgeable! Great customer service!"
We responded:
"Thank you, Brianna! I’m so glad we were able to help with your homeowners insurance! Have a great day!"
Profile photo of Lilia Castro

Lilia Castro

August 30, 2023

5  out of  5
rating by Lilia Castro
"Gerardo Munoz gave me an amazing quote. Thank you Gerardo for your awesome customer service. I look forward to continuing to do business with State Farm."
We responded:
"Thank you, Lilia! I’m so glad we were able to help you with your insurance. We look forward to doing business with you, too! Have a great day!"
Profile photo of Hailey Hamilton

Hailey Hamilton

August 12, 2023

5  out of  5
rating by Hailey Hamilton
"This office is wonderful! Everyone is very knowledgeable and cares about getting you the best rate possible, Adam was very helpful and I am glad I insured with State Farm!"
We responded:
"Thank you, Hailey! I’m so glad we’re able to help you with your insurance needs. Have an awesome day!"