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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peter Allen

Peter Allen

October 31, 2024

5  out of  5
rating by Peter Allen
"Lorena, I am never forgetting how she offered me coffee when I walked in and she was so nice"
We responded:
"Thank you, Peter! "
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Ashley Constantine

October 15, 2024

5  out of  5
rating by Ashley Constantine
"Alli at the Bailey Baker State Farm office helped me save by bundling my auto & home policies as well as introduced me to their supplemental health insurance policy. I can’t recommend Bailey’s team enough, this is the first time i’ve actually understood & enjoyed talking about insurance!"
We responded:
"Thank you, Ashley! I’m so glad Alli was able to help you with your home, auto, and supplemental health insurance. We appreciate you! Have an awesome day!"
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Wheeler924

October 10, 2024

5  out of  5
rating by Wheeler924
"Bailey and her team are awesome! We switched after a bad experience with another branch and have been super happy so far. Bailey and her team are super responsive and answer questions in detail."
We responded:
"Thank you, Christian! We appreciate you and we look forward to serving you for years to come. Have a great day!"
Profile photo of Jose Corchado

Jose Corchado

October 9, 2024

5  out of  5
rating by Jose Corchado
"Bailey Baker office is awesome!! They have a great Staff!!! Megan is always on top of everything!! She is Awesome!!"
We responded:
"Thank you, Joe! We love having you as a customer. It’s an honor to serve you. Have a wonderful day! "
Profile photo of Christian Rivera

Christian Rivera

October 7, 2024

5  out of  5
rating by Christian Rivera
"Megan is great at explaining how coverages work and what coverages best suit me and my family. They have my home, auto, and life insurance and offer great customer service. I highly recommend their office."
We responded:
"Thank you, Christian! I’m so glad we were able to help you with your home, auto, and life insurance. Megan is indeed an excellent asset to the team. You are a valued customer and we appreciate you so much. Have an awesome day!"
Profile photo of Mike Spears

Mike Spears

September 20, 2024

5  out of  5
rating by Mike Spears
"Megan Trevino is awesome. She helped my wife and myself find a supplemental plan. She's patient and thoughtful."
We responded:
"Thank you, Mike! I’m so glad Megan was able to help you with your insurance needs. We appreciate your feedback. Have a wonderful day! "
Profile photo of Lance Velvin

Lance Velvin

September 19, 2024

5  out of  5
rating by Lance Velvin
"Awesome customer service, Geo helped me out and did an awesome job. He made the entire process so easy to understand and we got our claim taken care of easily. We got our car back on the road faster than I would’ve thought. Everything went very smoothly. Highly recommend Geo!!"
We responded:
"Thank you so much, Lance! I’m so glad we were able to help you with your claim and auto insurance. Geo is such a wonderful member of the team. Have a great rest of your day! "
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Adam Huerta

September 19, 2024

5  out of  5
rating by Adam Huerta
"Just got my auto renewal and Gerardo was very helpful in guiding me through what I needed to know!"
We responded:
"Thank you, Adam! We appreciate you and hope you’re doing well :)"
Profile photo of Jennifer Click

Jennifer Click

August 14, 2024

5  out of  5
rating by Jennifer Click
"I have been with State Farm for nearly 20 years, I love Bailey Baker.and her team. I had an issue 15 minutes before the end of the business day and Megan and Gerardo stayed late tominsure that I had exactly what I needed before they left for the day. Customer service like that is hard to find these days.but you don't have to look far with Bailey Barker State Farm! They knock it out of the park!"
We responded:
"Thank you so much, Jennifer!! It is a pleasure to serve you and we appreciate you. Have a wonderful day!"
Profile photo of Karen Davis

Karen Davis

May 6, 2024

5  out of  5
rating by Karen Davis
"I called for quotes on my home and auto and was not only given a much lower rate than I was already paying, Megan Trevino was so helpful and informative. She took her time to explain the rates and the coverage and was super pleasant to work with. I feel very confident in my change to this company."
We responded:
"Thank you, Karen! I’m so glad we were able to help you with your home insurance and auto insurance. We looking forward to serving you for years to come!"
Profile photo of Eliza Lund

Eliza Lund

May 3, 2024

5  out of  5
rating by Eliza Lund
"When my rates went up this year, my local State Farm agent Gerardo reached out right away to schedule a time to meet. Not only did he get the rates lowered back to where they were (saving several hundred dollars!), but he explained things so well, gave me several scenarios and ways to adjust rates, and was so kind to me and my daughter that I feel I am in an even better insured spot than before. I told Gerardo and I'll say it again - people like him who are so good at their jobs are the reason we stay at State Farm!"
We responded:
"Thank you, Eliza! I’m so glad we were able to help you. It’s an honor to serve you! "
Profile photo of Jon Jaggers

Jon Jaggers

March 20, 2024

5  out of  5
rating by Jon Jaggers
"Megan was very personable and responsive. Made great recommendations and saved me about 3k a year on my home and auto insurance."
We responded:
"Thank you, Jon! I’m so glad we were able to help you with your home and auto insurance. Happy to serve you! "
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christopher cerna

February 1, 2024

5  out of  5
rating by christopher cerna
"Just had a very educational chat with them. They breakdown things and make it easier."
We responded:
"Thank you, Chris! We appreciate you. Have a wonderful day!"
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lorraine licona

January 25, 2024

5  out of  5
rating by lorraine licona
"Today January 25, I Lorraine Licona met with Gerardo Munoz. He was very Knowledgeable and patient in explaining my auto and home insurane renewal to me. He explained everything very well to me where I understood it very well. It was a pleasure meeting him and I look forward in talking to him again, if I have any questions. Because of his knowledge and experience with State Farm, I have decided to stay with State Farm Insurance and not cancel. I highly will recommend my family and friends to talk to him. If they have any questions regarding State Farm Insurance. Thank you. Lorraine Licona"
We responded:
"Thank you so much, Lorraine! I’m so glad we’re able to help you with your home and auto insurance. Gerardo sure is awesome. Have a great day! "
Profile photo of mgp13

mgp13

December 22, 2023

5  out of  5
rating by mgp13
"The whole experience was wonderful. Candace was incredibly helpful and explained everything for both the new home and auto. Not only were the policies better but they were also less money. I recommend giving them a call."
We responded:
"Thank you so much! I’m so glad we were able to help you with your auto and home insurance. We appreciate the positive feedback and look forward to serving you! "
Profile photo of Chris Martin

Chris Martin

December 12, 2023

1  out of  5
rating by Chris Martin
"I went online and saw that they were hiring for a receptionist, and when I called to find out, they said I have to pass some test just to be a receptionist and then I told them that I have lots of years of customer service experience and that I’m bilingual and she kept saying something about passing a test. When I told her that I’m not a good test taker, she right away. Says “ Yeah you wouldn’t be a good fit here” and people like Bailey are the reason why my parents left State Farm. Also a lot of their insurance plans like to Screw people over. So this place and especially Bailey NO BUENO. So if you’re looking for insurance or an opportunity this is definitely not the place. Because Bailey is a coward you customers deserve to be helped not screwed over"
We responded:
"Many of our customers are our neighbors, friends, and family. Because of this, we hold ourselves to the highest standard at Bailey Baker State Farm. We listen to our customers and work to put them in the best situation for their financial needs. State licensing is required for all full-time employees. Beyond which, we continually try to do better and learn more by engaging in continuing education (where further tests are required). There are some insurance companies that require less of their employers and employees. Our family, friends, and neighbors deserve more. "
Profile photo of Angelita Pacheco

Angelita Pacheco

November 20, 2023

5  out of  5
rating by Angelita Pacheco
"CC gave us a great experience and she was so helpful when explaining all of the information of the insurance."
We responded:
"Thank you, Angelita! I’m so glad we were able to help you with your insurance! Have a great day!"
Profile photo of Ana Stecklein

Ana Stecklein

November 8, 2023

5  out of  5
rating by Ana Stecklein
"Adam was great and super helpful! Very easy experience along with good explanations prior to arriving so I could better understand what I needed"
We responded:
"Thank you, Ana! I’m so glad we were able to help you. Have a wonderful day! "
Profile photo of Samantha Lara

Samantha Lara

October 23, 2023

5  out of  5
rating by Samantha Lara
"If you need insurance come here & asked for CC she saved me money on my auto insurance and took the time to explain every detail of my policy. thank you for your time CC!"
We responded:
"Thank you, Samantha! I’m so glad we were able to help you with your auto insurance! We appreciate your business. Have a great day!"
Profile photo of Ron Jones

Ron Jones

October 13, 2023

5  out of  5
rating by Ron Jones
"CC was knowledgeable and went over everything."
We responded:
"Thank you, Ron! Have a wonderful day! "
Profile photo of Sarai Arreaga

Sarai Arreaga

October 9, 2023

5  out of  5
rating by Sarai Arreaga
"Megan helped my mom and I for our insurance policy’s and she gave us amazing service! Highly recommend her helping anyone with their insurance needs."
We responded:
"Thank you so much, Sarai! I’m so glad we’re able to help you and your mom with your insurance. We appreciate you! "
Profile photo of Joseph Cardenas

Joseph Cardenas

October 6, 2023

5  out of  5
rating by Joseph Cardenas
"Great professional experience with CC"
We responded:
"Thank you, Joseph! We appreciate you! "
Profile photo of Kristin Dittman

Kristin Dittman

October 6, 2023

5  out of  5
rating by Kristin Dittman
"Megan is great! I’ve been working with her for 3 years now and she has always been super helpful. She explains everything in a way that I can understand (especially with the different insurance policies). I recommend her and Bailey Baker State Farm"
We responded:
"Thank you so much, Kristin! I’m so glad we were able to help you with your Auto and Renters insurance. Welcome to San Antonio! We’re happy to serve you."
Profile photo of JOSEPH ELLIS

JOSEPH ELLIS

October 5, 2023

5  out of  5
rating by JOSEPH ELLIS
"Great experience switching to this insurance company. I worked specifically with Adam Huerta, and his attentive assistance in everything needed to set up my account, was a refreshing departure from the experience I had at my old insurance company (note as well that my old insurance company was supposed to be a "premium" company). State Farm, and this location specifically, showed immediately why they are considered a top tier insurance provider, and the direct customer attentiveness was something you don't see a lot of these days. Kudos to State Farm (at least on the sign-up process. Will update on claim experience if I ever have to file one.)! 😀"
We responded:
"Thank you, Joseph! I’m so glad we were able to help you with your insurance. We appreciate your business and look forward to serving you for years to come!"
Profile photo of John Huerta

John Huerta

October 3, 2023

5  out of  5
rating by John Huerta
"Adam was super excited to help me. He treated me like family!!!"
We responded:
"Thank you, John! I’m so glad Adam was able to help you with your insurance. It’s an honor to serve you!"